Finding the right care solution or home care services for a senior loved one isn’t easy. In fact, searching for answers to your questions often raises even more questions. At Veterans for Veterans Home Healthcare, we are pleased to assist seniors and their loved ones make sense of the options and concerns involved with finding a home healthcare agency.
We’ve provided answers to some of our most frequently asked questions and if you don’t find what you’re looking for here, we’re always available by phone or through an in-home consultation to ensure you have all of the information you need.
What locations do you service?
We’re pleased to offer our customized in-home care services for veterans and seniors in Montgomery, Philadelphia, Bucks, Chester, and Delaware.
How do I know if my loved one needs home care?
Something as simple as an unexplained bruise, confusion during everyday tasks, or bad judgment about money are just a few indicators. Maybe your usually neat mother has stopped cleaning the house, or rotting food has gathered in your father’s sink without him noticing. Look for these additional signs in your loved one that help you decide when to get help with senior care:
- Sleeping for most of the day.
- Weight gain from forgetting they have eaten meals, then eating again.
- Weight loss from forgetting to eat.
- Drastic mood swings or changes.
- Difficulty walking or standing up after being seated.
- Scuff marks or wear on walls, door jams, and furniture used to steady himself/herself when walking through the home.
- Forgetting to take medications or taking incorrect dosages.
- Unusual or unpleasant body odor from not showering or bathing as often, including a persistent odor of urine on the clothes or around the house.
- Lack of or obvious neglect of grooming, such as messy hair, long nails, not brushing or flossing teeth and dirty or stained clothing.
- Unopened mail piles or a mailbox that’s full and overflowing.
- Bounced checks and late payment notices in the mail.
- Mysterious dents and scratches on automobiles.
- Trouble driving a car.
- Forgetting to turn off appliances, blow out candles or extinguish a pipe, cigars or cigarettes if the senior smokes.
What kind of services do you provide?
As one of Pennsylvania’s premier providers of in-home healthcare services, we offer a wide range of in-home and senior care services, including assistance with activities of daily living, medication management and reminders, meal preparation, housekeeping and laundry, transportation, shopping and errands, socialization and life enrichment activities, and more, provided by skilled, trained, and experienced care professionals.
How quickly can I arrange for service?
Typically, services can begin within a week after receiving a request for assistance, but we can also provide faster services when the need arises.
How much does the service cost?
Fees for our care services vary depending on the level of care you require. Contact us for a free in-home consultation to find out the cost for care in your particular situation.
Do you require a minimum of hours and days of the week in order to provide care?
We typically have a minimum of 4 hours however we can work with clients to ensure that they receive the appropriate amount of care based on individual needs.
What are my payment options for home care services?
We’re pleased to offer families several options to pay for care, including private pay (ACH, check and credit card), Medicaid/Medicare, and long-term care insurance.
Is your agency licensed?
Our agency is licensed by the State of Pennsylvania
How are your caregivers screened?
We adhere to stringent hiring protocol for all of our care professionals, who have passed criminal background screenings and drug testing, have verified reference checks from previous employers, completed a health attestation form stating they are free from communicable diseases, able to complete caregiving tasks, and physically able to work, and possess current CPR and first aid certifications.
What kind of training do your caregivers receive?
The majority of our caregivers are registered nurses or above. For those clients requiring companion care, our caregivers meet all state-mandated training requirements, including Covid-19, Personal, Hygiene Assistance, Medication Reminders, Light Housekeeping, Transportation/Errands, Nutrition-Meal Planning & Preparation, Laundry Assistance, Walking & Transferring and Respite Care, Oxygen Therapy-Care, Maintenance & Safety, along with client-specific orientations for seniors with complex or highly specialized care needs.
What makes Vets for Vets Home Healthcare different from other in-home healthcare companies?
What sets us apart are several things, but primary among them is that for us it’s personal. Founded by military veterans who have personally experienced the frustrations of an overworked bureaucracy as well as sub-par caregivers. With that inspiration, Vets for Vets Home Healthcare was born with the pledge to:
- Sync all appropriate activities between our client, their family and their various medical service providers, resulting in a seamless and unified care plan.
- Empower our caregivers to engage our clients both mentally and physically, stimulating the mind and keeping the body active so that our clients can maximize their quality of life and independence.
- Integrate the latest technology as an aid in managing our client’s personalized care plan and keeping everyone informed and connected regardless of location.
What are the advantages of home healthcare?
The biggest advantage of in-home healthcare is that it allows for aging or healing in place, preventing the need for a move to an institution. In-home healthcare gives families the confidence and peace in knowing their loved ones are comfortable at home and receiving professional, compassionate, and personalized care. In many cases, it’s the most satisfying form of care and often more affordable than other types of care.
Who can receive in-home care?
We’re pleased to provide our personalized in-home healthcare solutions to anyone in need of personal healthcare, companion care, Dementia care and/or assistance with daily activities of living. Contact us to discover how we can help with overcoming your particular challenges.
Will I be able to reach someone at your agency after hours and how should I do so?
Yes. Our agency does not utilize an answering service. Our phones are manned by administrative staff 24 hours a day, 7 days a week, 365 days a year.
Are your services available in nursing homes or assisted living facilities?
Yes, we’re available to help wherever a veteran or senior calls home.
What if my caregiver is sick and cannot make it to my house?
We will send an alternate caregiver, or the client can opt to reschedule the regular caregiver to an alternate day/time.